Privacy Policy
Information We Collect
When you submit a service request through our website, we collect your name, phone number, email address (optional), location, and details about your gate service needs. This information is used solely to coordinate service delivery and communicate with you about your request.
How We Use Your Information
Your contact information is used to:
- Schedule service appointments
- Provide quotes and estimates
- Communicate about your service request
- Send service reminders and follow-ups
Data Retention
We retain your information for as long as necessary to provide services and maintain records for warranty and support purposes. You may request deletion of your data at any time by contacting us at info@innovera.cloud.
Data Sharing
We do not sell, rent, or share your personal information with third parties except as necessary to provide our services (e.g., scheduling software, payment processing) or as required by law.
Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us:
Email: info@innovera.cloud
Phone: (876) 618-9501
Address: 17 Balmoral Avenue, Kingston 10, Jamaica
Last updated: 28 October 2025